2024 sales: $530 million
Previous ranking: 37
Employees: 488 full-time, 29 part-time
10940 Wilshire Blvd., Suite 1000
Los Angeles, CA 90024
Phone: (424) 248-2600
Website Executives
CEO: Jens Penny
COO: Gabrielle Carr
CHIEF REVENUE OFFICER: Shane Barr
CHIEF TECHNOLOGY OFFICER: Bruce Wildgust
PRESIDENT, GLOBAL TOURING: Byron Carr
DIRECTOR, PEOPLE & CULTURE: Vicki Marcroft
DIRECTOR, COMMERCIAL DEVELOPMENT: Simon Hughes
COMPANY FACTS
* Privately held travel management company specializing in entertainment, corporate, investment management travel and events.
* ECI Partners is the largest shareholder.
* Works with 10 independent contractors.
* Sales: 65% music touring/production/sports and events, 31% business, 4% leisure.
* A member of IATA, Iatan, Virtuoso, Association of British Travel Agents, Air Travel Organisers' Licensing, Business Travel Association, Advantage Travel Partnership and the Australian Federation of Travel Agents.
DEVELOPMENTS
* Secured new investment from ECI Partners.
* Restructured the executive team with new vice presidents.
* Acquired Apex Travel and Red Hot Travel & Events.
* Opened offices in New Zealand and Saudi Arabia.
* Launched TAG Academy Sydney.
* Invested in technology and moved its data center.
LOOKING AHEAD
* Increasing the size of its in-house development team, boosting its technical capabilities.
* Investing in key upgrades, including the rollout of a client communication platform and ongoing enhancements to its proprietary tools.
* Entering new markets and strengthening existing ones through new setups to better serve clients with a more localized, yet globally consistent approach.
* Focusing on growth across all divisions and regions. Its 2024 investment in technology will surface in 2025, with new client offerings to be announced.