2024 sales: $354 million
Previous ranking: 47
Employees: 96 full-time, 5 part-time
135 Randhurst Village Drive
Mount Prospect, IL 60056
Phone: (847) 803-3000
Website Executives
CEO: Donald Buynack
COO: Brett Buynack
CHIEF INFORMATION OFFICER: Brady Buynack
VP, CLIENT SUCCESS: Lisa Flavin
EVP, PARTNERSHIPS: Andy Kadlec
VP, SALES: Tad Scheele
COMPANY FACTS
* Privately held.
* Owned by the Buynack family.
* Sells travel management services directly to corporations, associations and universities.
* Sales: 88% business, 11% meetings, 1% leisure.
* A member of the GBT Network.
DEVELOPMENTS
* Implemented subscription-based pricing.
* Improved customer service channels with 24/7 text message and WhatsApp support.
* Enhanced client travel-management portals.
* Introduced several online booking tools.
* Deployed TempoTrip booking tool for meetings, crew travel and project travel.
* Expanded groups and meetings services.
LOOKING AHEAD
* Enhancing data security measures, complying with top standards.
* Advancing traveler self-service capabilities.
* Enhancing AI for both travelers and reservation support.