2024 sales: $258.4 million
Previous ranking: 57
Employees: 72 full-time
21241 S. Western Ave., Suite 280
Torrance, CA 90501
Phone: (310) 525-1800
Website Executives
PRESIDENT/CEO: Mariko Ishii
DIRECTOR, CORPORATE PLANNING & KIE HOTEL PROGRAM: William Sarcona
MANAGING DIRECTOR, INBOUND/MICE: Yasunobu Yonemoto
DIRECTOR, SALES: Hidemiki Hasegawa
DIRECTOR, OPERATIONS: Maki Hoshino
PRESIDENT, KINTETSU INTERNATIONAL AMERICA COMPANY: Stephen Yo
COMPANY FACTS
* Subsidiary of Tokyo public company KNT-CT Holdings.
* Sells directly B2B, B2C.
* Sales: 70% business, 20% MICE, 10% leisure.
* A member of ABC Global, Travelsavers, CCRA and Virtuoso.
DEVELOPMENTS
* Celebrated 50 years of operations in the U.S.
* Upgraded technology to enhance services, including risk management and duty of care.
* Launched a hotel booking portal on its website.
LOOKING AHEAD
* Integrating AI-driven tools for personalized travel recommendations and enhanced security measures for clients' information and well-being.
* Anticipating more demand for personalized experiences, leveraging technology to provide customized recommendations and seamless booking experiences.
* Focusing on sustainability, with ecofriendly products and services, carbon-neutral transportation options and immersive cultural experiences that support local communities.
* Continuing to focus on new technologies while also understanding that high-touch, personalized service is key to its growth, with an emphasis on risk management and duty of care initiatives.
* Because of the current economic uncertainty surrounding the economy and tariffs, it is difficult to accurately forecast outcomes for the remainder of the year.