2024 sales: $1.24 billion
Previous ranking: 23
Employees: 245 full-time
1625 S. Congress Ave., Suite 100
Delray Beach, FL 33445
Phone: (800) 873-5353
Website Executives
CEO, INTELETRAVEL/MANAGING PARTNER: James R. Ferrara
PRESIDENT: Tara Minson
SVP, INDUSTRY RELATIONS: Dave Spinelli
PRESIDENT/MANAGING PARTNER, HICKORY GLOBAL PARTNERS: Chris Dane
PRESIDENT/CEO, MGME: Carvie Gillikin
CFO: Lori Currier
CHIEF INFORMATION OFFICER: Susan Petrillo
SVP, STRATEGY & CORPORATE DEVELOPMENT: Kim Andreelo
COMPANY FACTS
* Privately held host agency.
* Joseph R. Traina, James R. Ferrara are majority shareholders
* Owns Hickory Global Partners, a leading business and corporate travel consortium with revenue of more than $1.5 billion through member agencies and corporate travel departments, including $250,000 direct travel sales; MGME, a MICE leader with more than $500 million in direct travel sales; and Major Travel, a U.K.-based long-haul tour operator with about $50 million in revenue. (These sales are not included in InteleTravel's overall sales number.
* Works with 135,000 independent contractors.
* 100% of sales completed by hosted advisors.
* Sales: 70% leisure, 20% business, 10% blended ("bleisure") travel; events and event services; and air travel service fees.
* A member of Travel Leaders Network, Meeting Professionals International, ASTA, Association of British Travel Agents, CLIA, ARC, IATA, the Global Business Travel Association, the Society for Incentive Travel Excellence and the Professional Convention Management Association.
DEVELOPMENTS
* Emphasized distributing in multiple markets, pushing what it deems a more modern blending of those markets ("bleisure") and beginning to integrate product control vertically.
* Found cost efficiencies and buying-power advantages by sharing and combining resources.
* Advanced in-house AI tool Content Concierge, a program for advisors that generates, evaluates and improves proposals, emails, blogs, social media postings and other promotional material.
* Developed IntelePerks, an advanced automated rewards platform for advisors.
* Developed two native mobile apps for advisors to book and access management tools for their businesses.
* Integrated AI to streamline operations for advisors and optimize business processes such as commission inquiries and dunning (collecting overdue payments or outstanding debts).
* MGME launched two new client verticals: MGME Events at Sea and a sports, gaming and entertainment division, which is bidding on fan activations for major sporting events. Most recently, it produced a Times Square pop-up experience for gaming giant Bandai Namco.
LOOKING AHEAD
* Integrating Tickitto's platform, which it purchased in January, and services for worldwide sports and concert tickets, and building travel packages around them.
* Launching Major Travel in the U.S. for domestic and outbound travel, including integration into InteleTravel's booking platform and systems, and white-label products under the InteleTravel brand.
* Expanding InteleTravel into Europe and the Middle East.
* Launching businesstravel.com, a home for unmanaged business travelers, agencies and independent contractors (including InteleTravel advisors) to find business travel inventory, rates and benefits.
* InteleTravel said it is "cautiously optimistic that Q1's strong growth will continue despite political and economic concerns, resulting in another record year. The current climate of uncertainty gives company officials pause, but their long view remains very positive."
Correction: A previous version of this listing contained an incorrect spelling for Kim Andreelo.