2024 sales: $3 billion
Previous ranking: 15
Employees: 2,400 full-time
137 W. 25th St.
New York, NY 10001
Phone: (718) 516-5392
Website Executives
EXECUTIVE CHAIRMAN: Sam S. Jain
VICE CHAIRMAN: Werner-Georg Kunz-Cho
CFO: Sandeep Gill
CHIEF DIGITAL OFFICER: Sudev Balakrishnan
COO: Robert Sumner
CHIEF COMMERCIAL OFFICER: Scott DeAngelo
GENERAL COUNSEL: Chad Yohn
HEAD OF PEOPLE & CULTURE: Jeremy Wee
COMPANY FACTS
* Privately held.
* Sam S. Jain is majority shareholder.
* Sells travel products directly to consumers; sells application programming interfaces and white-label solutions to B2B customers.
* Sales: 93% leisure, 7% business.
DEVELOPMENTS
* Increased investment to offer mobile "during-travel" services.
* Implemented customized agent services to assist customers with international bookings.
* Launched new fintech offerings.
* Improved AI-powered integration, especially for advanced content in NDC.
LOOKING AHEAD
* Accelerating growth by being a mobile-first company.
* Providing customers with more content by integrating a wide variety of sources.
* Identifying new business segments and locations to create greater value for its customers.
* Continuing expansion of API and other solutions for B2B business.
* Expanding customer servicing options, including self-service tools and chats.
* Expecting demand for travel in 2025 to maintain steady growth as macroeconomic trends continue to influence customer, business and airline sentiments.