24 | Cruise Planners

T0626CRUISEPLANNERS_C_350 [Credit: CruisePlanners]
2024 sales: $1.23 billion
Previous ranking: 22
Employees: 133 full-time, 3 part-time

3111 N. University Drive, Suite 800
Coral Springs, FL 33065
Phone: (954) 344-8060
Website

Executives

CEO: Michelle Fee
COO: Theresa Scalzitti
CHIEF INFORMATION OFFICER: Brian Shultz
CHIEF STRATEGY OFFICER: Scott Koepf
SVP, TECHNOLOGY: Philip Guerra

COMPANY FACTS

* Subsidiary of Cruise Planners Holdings.

* Franchiser and host.

* Works with 3,000 independent contractors.

* 100% of sales completed by franchise agents. 

* Sales: 100% leisure.

* A member of Signature Travel Network.

DEVELOPMENTS

* Launched more AI tools to empower their advisors and create greater efficiencies.

* Continued its No. 1 ranking in the travel category from Franchise Business Review, receiving a 99% satisfaction rating from its network members and named again the Top Franchise for Women, Top Low-Cost Franchise, Top Franchise for Veterans and Top Franchise for Culture.

LOOKING AHEAD

* Reinvesting into its network by developing tools and programs to help its advisors work as efficiently as possible, helping them grow their business and provide excellent customer service.

* Anticipating another record year in sales, pacing 15% ahead of same time last year for departures.


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