2024 sales: $260.5 million
Previous ranking: 56
Employees: 48 full-time, 13 part-time
12373 Lewis St., Suite 201
Garden Grove, CA 92840
Phone: (714) 621-1040
Website Executives
OWNER/CEO: Jay Johnson
VP, SALES AND OPERATIONS: Leah Smith
DIRECTOR, HOST AGENCY: Amber Kimble
DIRECTOR, AIR: Renee D'Avirro
DIRECTOR, MARKETING & PARTNERSHIPS: Taylor Feller
DIRECTOR, SALES & PARTNERSHIPS: Danielle Meyer
FOUNDER, TRAVELPRO365: Kenny Wang
DIRECTOR, GROUP SALES: Stephanie Louzil
COMPANY FACTS
* Privately held.
* Primarily a global host agency with in-house teams that focus on technology and leisure luxury, incentive and group business travel.
* Works with 520 independent contractors.
* 70% of sales completed by hosted advisors.
* Sales: 80% leisure, 20% business.
* A member of Virtuoso Travel.
DEVELOPMENTS
* Elevated the client experience through advancements in TravelPro365, its online booking platform.
* Hosted Coastline Travel Group Summit in Vail, Colo., with 230 advisors and preferred partners for networking and professional development.
* Enhanced advisor support with implementation of its 24/7 air desk.
* Streamlined financial operations by adopting Sion as its comprehensive advisor accounting solution, improving efficiency and reporting capabilities.
* Achieved record-breaking annual sales, surpassing its previous benchmark set in 2023.
LOOKING AHEAD
* Expanding its group travel department into new markets through targeted business-development initiatives and enhanced referral programs.
* Implementing advanced accounting technologies and streamlined booking processes.
* Accelerating the growth of its internal leisure sales team with focused client-acquisition strategies and a new leadership structure under a dedicated manager.
* Orchestrating its fourth and largest Coastline Travel Summit, with 250 advisors and industry partners, in Fort Lauderdale.
* Launching the Coastline Collective mastermind program, bringing top-performing advisors together biannually for discussion and professional development.
* Among the group trends the company is seeing is increased travel outside of the U.S., including the Bahamas, the Caribbean, Mexico and Europe.
* Leisure trends include travel to Japan and more of Asia (Thailand); travel influenced by media (TV shows such as "The White Lotus") and events (such as Taylor Swift concerts); and more "off the beaten path" destinations (such as Bhutan).